What does it mean you are bonded and insured?
A dishonesty bond gives you peace of mind that you will be reimbursed if anything is stolen from your home. Any company […]
Category: FAQ
So, if you don’t keep their keys on file how do the sitters access the homes?
We have a few options for key exchange. My personal favorite is using a lock box. It is so easy and very […]
How do you handle all of your client’s keys? You must have a ton!
Actually, we don’t. The keys remain in control of the owner. I strongly believe in this. I think it is the safest […]
Can your clients schedule directly through their pet sitter?
No!!!!! For the safety of our client’s pets, all visits MUST be scheduled through Sitter For Your Critters office. Sitter For Your […]
What happens if a client’s primary pet sitter is not available for a pet sitting request?
Our sitter roster is chock-full of excellent pet care providers that would love to care for a client’s pet if their primary […]
How about last-minute requests?
We’re more than happy to schedule pet care for last-minute needs, however, we cannot guarantee a sitter is going to be available […]
So, after a client has completed their registration meeting can they schedule service anytime?
Absolutely! All clients are provided with unique login information to their secure Sitter For Your Critters account. From this gateway, they are […]
What is the registration meeting?
The registration meeting is a visit which allows the client to get to know our service and their assigned pet sitter prior […]
Do you charge extra for holidays?
We consider the following to be our major annual holidays: New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas, […]
What time do the sitters make their rounds and how long do they stay?
Our sitters can visit their client’s homes up to 4 times per day. The “Morning” time slot is between 7 & […]
Do you stay overnight at a clients home?
We do have pet care providers who can remain at the client’s home. This is our overnight/house sitting service, which is VERY […]
Will you provide those “gate-keeping” services even if someone doesn’t have a pet?
Of course! We have many clients who contract Sitter For Your Critters to visit their homes while they travel to do all […]