If the pet has aggressively bit someone in the past then no, we cannot provide service, that is too much of a liability issue. If the pet is skittish and maybe just growls around those he doesn’t know, we will be happy to work with the client to see if a pet care plan can be designed that works. Our pet sitter will interview the client and the pet to determine if this is possible. If additional visits are necessary to socialize the pet with our pet care provider then the client needs to be present at all visits and pay the normal service fee until socialized. If at any time our pet sitter or the pet owner feels it is unsafe to perform a service, we will reserve the right to discontinue service without notice.